Help & Support

Create an Account

Step 1: Sign Up

  • Click Sign Up in the top right corner to get started

  • Under Property Listers, select Sign Up

    UAB Registration page, highlighting Sign Up options.


    Screenshot of Registration page highlighting Property Lister sign up


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Tip: If you are a University affilliate, you can sign up as a student, faculty, or staff member and create one free listing.

Private Landlords

Independent property owners are not eligible to list their on this website. For information on listing options for individual student properties, please visit Apartments.com.

If you’re interested in our packages for apartment complexes or property management companies, or if you have any questions, please submit a registration form and a sales representative will be in touch shortly.

Step 2: Enter Your Information

Complete the Registration Form

To begin, enter a Username and Password.

Screenshot of registration form

Password Requirements

Your password must be at least 8 characters long and include at least 3 of these 4 types of characters:

  1. An uppercase letter
  2. A lowercase letter
  3. A number
  4. A special character: !@#$%^&*

Password Security Tips

  1. Avoid Common Information: Don’t use easily guessable information like your name, birthdate, common phrases, or consecutive numbers.
  2. Be Unique: Do not reuse a password associated with other website accounts.
  3. Avoid Dictionary Words: Avoid using whole words that can be found in dictionaries, as automated tools can easily guess common words.

Enter Your Contact Information

Enter your current address and phone number in the Contact Information fields.

Required Information

The fields with asterisks (*) next to them are required fields. You cannot complete registration until they are filled out.

Note: Your account contact information is separate from your listing contact information. Potential renters will only be able to view the information you share in your listing Contact Settings (under My Listings > Edit > Contact). To learn more, please visit Manage Account Settings.

Complete Registration

After reviewing and agreeing to the Terms of Service, click Register at the bottom of the page.

Step 3: Confirm Your Email

To complete registration and ensure you receive emails about your account, you must first verify your email address by following the steps below:

  1. Go to Account Settings
  2. Select Email Addresses from the navigation menu on the left

  3. If your email address is marked as Unverified," click "Resend verification" on the right:

    Screenshot of Email Addresses page, highlighting email marked as

  4. You'll receive a verification email sent to the email you used during registration.
Can't find the email? If you haven't received the password reset email within 2 minutes, first verify that your email is entered correctly, and then check your spam and junk folders for emails from info@offcampuspartners.com. If you still don't see the email, try using your username and/or any other email addresses possibly linked to your account. If you still don't receive an email or experience any other issues, please contact customer support for assistance.

Once you've clicked "Verify now" in the email, you will notice your email address is no longer marked as "Unverified."

Screenshot of Email Addresses settings page with notice stating

Have Questions?

We're here to help. Please contact customer support for further assistance.

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